Order info of Iscra's online store

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how to order

  Discount for multiple purchases, dealers, libraries and educational institutions can be arranged.
  Please contact us at: info@iscra.nl to order and to arrange payment. We will contact you  as soon as possible.

how to order          
1.  By using  the 'add to card' button below each item (secure checkout via Paypal). We will confirm your order within  24 hours . 
2.  By email: If you prefer payment by bank transfer please contact us by email with the item  number(s) and the preferred payment option. 
We will contact you as soon as possible.       
3.  By telephone at: (+31) 317 318568
We calculate US $ 15,00 shipping cost, regardless the number of prints or country of destination. This cost will be automatically added to your shopping cart.

payment options
1.  Secure Checkout (payment by any major credit card or bank account via Paypal). 
2.  Bank transfer in Euro directly to our bank account (please order by e-mail or telephone)  
We will contact you  as soon as possible with all info needed to complete the transaction.

Contact:
ISCRA
Wilma F. Meijer Groeneveld
Tel: (+31) 317 318568
email: info@iscra.nl

privacy policy
We do not rent, sell, or share your personal information with other people or companies. The safety and security of your order and personal information are very important to us!  

secure checkout
We prefer to use Paypal as our third party online secure payment provider to securely accept and process payments. Paypal is a well-known and respected company who can process all major credit cards and multiple currencies. This service is free and secure. Secure checkout is available for all major currencies

We process orders promptly.  We strive to deliver orders within the Netherlands in 1 day, within Europe in 7 days and orders outside Europe within 10 days.These are standard delivery times.
All items offered in our catalogue remain our property until the moment of receipt of the complete payment

guarantee
All maps and prints in our catalogue are genuine antique items, printed and issued at or around the given date. Certificates of Authenticity will be provided for each individual item. We do not offer modern reproductions or copies of old maps. Catalog prices are in US. $. Payment  in other currencies is possible  via checkout or bank transfer. (please contact us for bank info). We will confirm receipt of your order and payment within 24 hours.

descriptions
We do the utmost we can to give you as much information as possible about our maps and prints offered and try to make the clearest pictures possible. If you receive an item which you feel was not accurately described in our catalogue, please take a look at the return policy and/or contact us.     

terminology
Excellent :     Without any  traces of use 
Fine         :     Nearly excellent ( possibly traces of use of the margin)
Very Good:   A common imperfection on view of the age of the print like a minor all-over browning by age, some soiling of margins, a  minor restore of the margin or minor imperfections which do not disturb the impression of the print, like a  single very small  ink spot of the image caused by printing, a very thin  print fold or minor discoloring of the centre fold  etc. Minor imperfections  are described on the item's page.
Good: A small imperfection that does not disturb the  impression of the print like a small rust spot of the image, minor spotting, a small restored tear affecting the image a very bit etc. All imperfection will be noted within the description area of the items page.
Contemporary / old hand coloring :  Hand coloring is about the same age as the print.
Hand coloring  (later date):    Hand coloring is from a later date than printing date.

All minor or major imperfections are clearly described. 

shipment
Iscra ships worldwide. Prices do not include postage. We calculate a flat shipping cost of $ 15.00  regardless the number of prints and country of destination. This cost will be automatically added to your order. Transport-insurance is included.  Orders will be shipped by Registered Priority Airmail  ( unless instructed otherwise). FedEx shipment for low amount orders is possible on request;  please contact us about cost. For high amount orders we will add FedEx courier service at our expense if required for safe delivery and if possible to country of destination.
Orders from risky country countries will be individually judged. In exceptional cases Iscra has the right to cancel orders against a full refund of received payment.

pictures 
We do the best we can to add clear and reliable pictures. Because of different configurations of monitors colors can appear a bit different on you screen. The sizes of the pictures are (most of the time) not the real print size. The real sizes are noted in the description.
We do permit use of all images for non-commercial  purpose or private study. We suggest to save any images used  on your own server  because images are removed after items are sold. We appreciate acknowledgement of their source.

return policy
If you feel an item is not in the condition stated or was not accurately described in our catalogue orders can be return within 14 days (pick-up date).  Please contact us first with the reason of return in advance.
Items returned must be received  by registered mail, well-packed,  in the condition in which it was purchased and accompanied by a clear 'return to sender' form. Upon receipt of the item we will return payment immediately. 
Refunds will be issued to the same account used  for payment.

Please inform us about non-delivery within the Netherlands in 4 days, within Europe within 10 days and for deliveries to other continents in 18 days. In case of non delivery investigation will follow. After the results are known either your order will be delivered or will be considered as lost. In the last case a full refund will follow.

Appraisals
We receive a lot of e-mails every day inquiring as to the value of a particular antique  map or print. 
Many people own or inherit  interesting maps or prints and of course they like to know the value. 
We do not provide this service because it is not possible to ensure an accurate appraisal of an item without seeing it in person. Please contact a certified appraiser in your area for this service or visit us at our office. Please contact us by email first to make an appointment)     

disclaimer
Even though we carefully check any typographical error can appear on this website or checkout system. In the event there was a mistake due to typographical error or description/picture of the product you will be notified of this error and will receive the correct price and description. Both parties (seller and buyer) involved have right to cancel the purchase in case of  above mentioned errors. Refunds will be issued to the same account used to pay for the product(s).

      

ISCRA is a member of the 'International Antiquarian Mapsellers Association' (IAMA)

 

ISCRA
is interested in early maps, prints, books and atlases. All offers (including description,  price asked and contact info ) are treated in strict confidence.

  If there are any questions; please contact us by
 info@iscra.nl

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